Terms and Conditions
AGREEMENT TO OUR LEGAL TERMS
We are Kitty Yarns ('Company', 'we', 'us', or 'our'), a sole trading business in the United Kingdom at Hemel Hempstead, Hertfordshire, United Kingdom.
We operate the website www.kittyyarns.co.uk (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').
You can contact us by email at kittyyarns@gmail.com.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and Kitty Yarns, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by email at kittyyarns@gmail.com as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PRODUCTS
6. PURCHASES AND PAYMENT
7. RETURN POLICY
8. PROHIBITED ACTIVITIES
9. USER GENERATED CONTRIBUTIONS
10. CONTRIBUTION LICENCE
11. GUIDELINES FOR REVIEWS
12. SERVICES MANAGEMENT
13. PRIVACY POLICY
14. COPYRIGHT INFRINGEMENTS
15. TERM AND TERMINATION
16. MODIFICATIONS AND INTERRUPTIONS
17. GOVERNING LAW
18. DISPUTE RESOLUTION
19. CORRECTIONS
20. DISCLAIMER
21. LIMITATIONS OF LIABILITY
22. INDEMNIFICATION
23. USER DATA
24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
25. MISCELLANEOUS
26. CONTACT US
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.
The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable licence to:
- access the Services; and
- download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: kittyyarns@gmail.com.
If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Your submissions and contributions
Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material (“Contributions”). Any Submission that is publicly posted shall also be treated as a Contribution.
You understand that Contributions may be viewable by other users of the Services.
When you post Contributions, you grant us a licence (including use of your name, trademarks, and logos): By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licences granted in this section.
Our use and distribution may occur in any media formats and through any media channels.
This licence includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.
You are responsible for what you post or upload:
By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:
- confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
- to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;
- warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licences to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
- warrant and represent that your Submissions and/or Contributions do not constitute confidential information.
You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:
(1) you are at least 18 years old or have parental/guardian consent;
(2) all information you submit is true, accurate, and complete; and
(3) you have the legal capacity and you agree to comply with these Legal Terms.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
4. USER REGISTRATION
You may be required to register an account to access certain features of the Services. You agree to keep your password confidential and will be responsible for all use of your account and password.
By registering or using the Services, you represent and warrant that you are at least 18 years old, or you are using the Services under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Legal Terms on your behalf. Minors under 18 may browse the Site but must not make bookings, purchases, or submit personal information without such consent. If we become aware that personal data has been submitted by a user under 18 without appropriate consent, we will delete it promptly.
We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable, or to suspend or terminate your account for any violation of these Legal Terms.
5. PRODUCTS
We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
6. PURCHASES AND PAYMENT
We accept the following forms of payment:
- Visa
- Mastercard
- American Express
- PayPal
- Shopify Payments
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.
Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in GBP (£).
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.
7. RETURN POLICY
Please review our Returns and Refunds Policy prior to making any purchases.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Upload or transmit any viruses or other material that interferes with use or enjoyment of the Services.
- Engage in automated use of the system or use data mining, robots, or similar data gathering tools.
- Attempt to impersonate another user or person.
- Interfere with, disrupt, or create an undue burden on the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents.
- Copy or adapt the Services’ software.
- Reverse engineer any of the software comprising or in any way making up a part of the Services.
- Make any unauthorised use of the Services, including collecting email addresses for unsolicited communications.
- Use the Services as part of any effort to compete with us or otherwise for any revenue-generating endeavour.
You further represent that your Contributions:
- do not infringe third-party rights or laws,
- are not false or misleading,
- are not obscene, violent, defamatory, discriminatory, or otherwise objectionable,
- and do not include offensive comments related to race, gender, nationality, or disability.
9. USER GENERATED CONTRIBUTIONS
The Services may invite you to post reviews, photos, or other content (“Contributions”). Any Contributions you post will be treated as non-confidential and non-proprietary.
By posting Contributions, you grant Kitty Yarns an unrestricted, worldwide, royalty-free licence to use, copy, reproduce, publish, and display such Contributions in any media for marketing, promotional, or other lawful purposes.
You represent and warrant that you own or control all rights to your Contributions and that posting them does not infringe any rights of a third party.
We reserve the right to remove or edit any Contributions that violate these Legal Terms or are otherwise deemed inappropriate.
10. CONTRIBUTION LICENCE
By posting any Contributions, you grant us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and licence to reproduce, modify, translate, transmit by any means, display, perform, and distribute all content relating to your Contributions for any lawful purpose.
This licence includes our right to use your name, likeness, and any trademarks or logos you submit, in connection with your Contributions, in any media format now known or later developed.
11. GUIDELINES FOR REVIEWS
We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:
1. You should have first hand experience with the product or service being reviewed.
2. Your reviews should not contain offensive profanity or discriminatory language.
3. Your reviews should not contain references to illegal activity.
4. You should not be affiliated with competitors if posting negative reviews.
5. You may not post any false or misleading statements.
6. You may not organise or encourage campaigns for reviews.
We may accept, reject, or remove reviews at our discretion. Reviews are not endorsed by Kitty Yarns, and we assume no liability for them.
12. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to:
(1) monitor the Services for violations of these Legal Terms;
(2) take legal action against users who violate the law or these terms;
(3) refuse or restrict access to the Services;
(4) remove or disable content that is excessive or harmful; and
(5) manage the Services to ensure proper operation and protection of our rights.
13. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
Please note the Services are hosted in the United Kingdom. If you access the Services from another region, you consent to your data being processed in the UK.
14. COPYRIGHT INFRINGEMENTS
If you believe that any material on the Services infringes upon any copyright you own or control, please notify us immediately at kittyyarns@gmail.com
A copy of your notification may be sent to the person who posted the material. False claims may result in legal liability.
15. TERM AND TERMINATION
These Legal Terms remain effective while you use the Services.
We reserve the right, in our sole discretion, without notice or liability, to deny access to and use of the Services to any person for any reason, including breach of these Legal Terms.
We may terminate or suspend your account at any time and delete any content you’ve posted. You are prohibited from creating new accounts after termination.
16. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to modify or remove the contents of the Services at any time without notice.
We cannot guarantee that the Services will always be available or error-free. Interruptions may occur due to maintenance, updates, or other issues.
We are not liable for any loss or inconvenience caused by downtime or discontinuance of the Services.
17. GOVERNING LAW
These Legal Terms are governed by and interpreted under the laws of England and Wales.
You agree to submit to the non-exclusive jurisdiction of the courts of England and Wales for any disputes related to these Legal Terms.
18. DISPUTE RESOLUTION
The European Commission provides an online dispute resolution platform, accessible at:
https://ec.europa.eu/consumers/odrf you wish to raise a concern or dispute, please contact us first at kittyyarns@gmail.com
19. CORRECTIONS
There may be information on the Services containing typographical errors or inaccuracies. We reserve the right to correct or update information, including pricing and availability, without prior notice.
20. DISCLAIMER
The Services are provided on an “AS IS” and “AS AVAILABLE” basis.
We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Services will be error-free or uninterrupted, nor that any defects will be corrected.
You use the Services at your own risk.
21. LIMITATIONS OF LIABILITY
In no event will Kitty Yarns or its owner, employees, or agents be liable for any direct, indirect, consequential, or special damages, including loss of profits or data, arising from your use of the Services, even if advised of such possibilities.
22. INDEMNIFICATION
You agree to defend, indemnify, and hold Kitty Yarns harmless from any loss, damage, liability, claim, or demand made by any third party due to:
- your use of the Services,
- breach of these Legal Terms,
- or violation of any third-party rights.
We reserve the right to assume exclusive defence of any matter for which you must indemnify us.
23. USER DATA
We maintain certain data you transmit to the Services for operational purposes. Although we perform regular backups, you are responsible for all data you provide.
We are not liable for any data loss or corruption, and you waive any right to action for such losses.
24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications.
You consent to receive communications electronically and agree that electronic agreements, notices, and records satisfy any legal requirements for written communication.
You agree to the use of electronic signatures and records and waive any rights to require physical documents.
25. MISCELLANEOUS
These Legal Terms, along with any related policies, constitute the entire agreement between you and Kitty Yarns.
If any provision is found unlawful or unenforceable, the remaining provisions shall remain valid.
We may assign our rights and obligations at any time. No partnership, agency, or employment relationship is created by these Legal Terms.
26. CONTACT US
In order to resolve a complaint or receive further information about the Services, please contact kittyyarns@gmail.com